JyotishAI
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Privacy Policy

Last updated · 30 September 2026

1. Who We Are

JyotishAI (the "Service") is operated by Utsav Golakiya, trading as JyotishAI. We decide why and how your personal data is processed, which makes us the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023 (DPDP Act).

This policy explains what we collect, why, who we share it with and the choices you have. It applies to our mobile apps and this website.

2. Personal Data We Collect

You give us

  • Mobile number — used to sign you in with a one-time password (OTP).
  • Name, gender, and date, time and place of birth (including the coordinates of the birthplace) — required to calculate your Kundli and readings.
  • Email address and profile photo, if you choose to add them.
  • What you write or upload in the app: chat messages to the AI astrologer, images you attach, journal entries, dream descriptions and tarot questions.
  • Another person's birth details, if you use Kundli matching, or buy a report for someone else, a Kundli Milan report or a Namakaran (baby name) report. Only enter these once you confirm you have that person's permission — or, for a child, that you are their parent or guardian.
  • For a Muhurat report: the event, date range and city you choose, and any birth stars you add.

Created when you use the Service

  • Your birth chart, horoscopes, personalised PDF reports and other generated readings.
  • Wallet balance, recharge and usage history, subscription status and payment reference IDs. We do not receive or store your card, bank account or UPI credentials.
  • A push-notification token for your device, your language preference and a history of notifications sent to you.
  • Basic technical logs on our servers, such as IP address, request time and app version, used for security and troubleshooting.
  • A record of the privacy notice you agreed to (its date and when you agreed) and your notification choices.

What we do not collect

The apps do not read your contacts, precise device location or advertising ID, and they contain no third-party advertising or analytics trackers. The camera and photo library are accessed only when you choose to take or upload a picture. We keep no usage statistics about you: no counts of the features you open, app-open times, notification opens or install source. This website sets no cookies, loads nothing from third parties and uses no analytics.

3. Why We Use It

We process your data on the basis of the consent you give in the app before you sign in, and for the legitimate uses the law permits. Specifically, to:

  • create and secure your account and verify your number by OTP;
  • calculate your Kundli and generate horoscopes, chat replies and other readings;
  • run your wallet, passes and subscriptions, and confirm payments;
  • send notifications: payment and report updates always; the daily horoscope unless you switch it off; and offers and reminders only if you switch them on (Settings → Notifications in the app, or your device settings);
  • produce aggregated statistics, such as sign-ups by birth city, which identify no one;
  • respond to support requests and complaints;
  • prevent fraud and abuse, keep the Service secure, and comply with law.

Your birth location may be used to time notifications, for example at your local sunset, and to count sign-ups by birth city in the aggregated statistics above.

We do not sell your personal data and we do not use it for third-party advertising.

We measure how a notification campaign performed only in totals, for example how many of the people who received it started a chat or made a purchase in the next 24 hours, and never as a report about one person.

4. AI Processing

To generate a reply, to check it for safety and to find relevant passages in our reference texts, the text of your conversation and your birth-chart details (which include your date, time and place of birth) are sent to our AI model provider, OpenAI. Your name, mobile number and email address are not included in these requests.

According to OpenAI's published API data-usage policy, content sent through its API is not used to train its models by default. Replies are generated automatically; please do not share information in chat that you are not comfortable having processed this way.

Personalised PDF reports are generated the same way: the facts of the birth chart we calculate from the details you (and, where relevant, your partner) provide are sent to OpenAI to draft each section. The report is written in the language you choose. Your name, mobile number and email address are not included, and each report is checked automatically before delivery; a member of our team reviews any report the check flags. Other people's names, and any birth date, time or place, are not sent to OpenAI either: only the chart facts we calculate.

5. Who We Share It With

We share personal data only with service providers that help us run the Service, and only as far as they need it:

  • OpenAI — generating AI responses, checking them for safety and finding relevant reference passages (conversation text and birth-chart details).
  • Google (Firebase Cloud Messaging and Firebase Storage) — delivering push notifications, and storing images you upload and your personalised report PDFs (private, opened through short-lived links).
  • Google Maps Platform (Places) — the birthplace text you type is sent to Google to look up the location and its coordinates.
  • apitxt — sending OTP text messages to your mobile number.
  • Dodo Payments and its banking and payment partners — Dodo Payments is the Merchant of Record for purchases. On its checkout page it collects your name, email, billing address and payment details directly and handles them under its own privacy policy. We receive only the payment status, amount and reference IDs.
  • Razorpay — only for subscriptions that were started through Razorpay before we moved to Dodo Payments.
  • Our cloud hosting provider — servers and databases that store the data described in this policy.
  • Courts, regulators or law-enforcement agencies when we are legally required to.

Some of these providers process data outside India, including in the United States. We transfer data only as permitted by Indian law.

6. How We Protect It

Data is encrypted in transit. Sensitive profile fields — your mobile number, name, email and birth details — and your chat messages, journal entries and personalised report details (including a partner's birth details) are additionally encrypted at rest in our database. Access to production systems is restricted to authorised personnel. No system is perfectly secure; if a breach affecting your data occurs we will notify you and the Data Protection Board of India as the law requires.

7. How Long We Keep It

  • We keep your account data for as long as your account exists.
  • The birth details and content of a personalised report, including another person's or a child's details you entered, are kept with the order so you can download it again, and deleted when you delete your account (or after 72 hours if the order was never paid). You can delete a single report yourself in the app under My Reports.
  • When you delete your account we cancel any active subscription and permanently erase your profile, birth chart, chats, journal entries, the photos you uploaded, your reports, wallet, transaction history and payment records from our systems. Residual copies in backups are overwritten in the normal backup cycle.
  • OTP codes expire within minutes. Server security logs (IP address and time of each request) are kept for one year, as India's data-protection rules require, and then deleted. They do not contain your messages or sign-in tokens, and phone numbers in them are masked.
  • Payment providers keep their own records of your transactions for as long as tax and financial laws require; we cannot delete those.

8. Your Rights and Choices

Under the DPDP Act you can:

  • get a copy of the personal data we hold about you — use Download my data in the app (Settings → Help), or ask us for a summary of how it has been processed;
  • correct, complete or update your data — most of it can be edited in the app under Profile;
  • have your data erased — use Profile → Delete Account in the app or our account deletion page;
  • withdraw your consent at any time. Offers and reminders, and the daily horoscope, each have their own switch in the app. The Service itself cannot work without your account data, so withdrawing consent for that means deleting your account;
  • nominate another person to exercise your rights if you die or become incapacitated;
  • raise a grievance with us, and if you are not satisfied with our response, complain to the Data Protection Board of India.

To exercise any right, write to support@jyotishai.pro from your registered contact details. We may need to verify your identity before acting.

9. Children

The Service is for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, tell us and we will delete it.

10. Grievance Redressal

If you have a complaint about the Service, a payment, or how your personal data is handled, write to our Grievance Officer. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.

11. Changes to This Policy

We may update this policy as the Service or the law changes. We will post the new version here with a new date, and tell you in the app if the change is material.